Spring Sale: Save up to 20% ❄️

Returns

If you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You have to send the package back to our warehouse at Damvej 114, 8471 Sabro, Denmark

Refunds
Once your return is received and inspected, we will contact you to inform you that we have received your returned item. We will also notify you when we have processed your return.


Questions about returns?

We have extended the return deadline for Christmas presents bought in the period from the 15th of November until the 23rd of Decembe. These orders can be returned or exchanged until the 5th of January.

We aim to handle all returns as fast as possible and we will refund your money as soon as the return is confirmed. However, it may take another 1-2 business days after the confirmation before you have the money back in your account - depending on the payment method you used.

Our customers love us
    
More than 500,000 customers since 2003.